Confirmation of Booking
The products and services reflected in the provisional booking will only be secured on our receipt of a signed quotation. Hire terms and conditions form, and the deposit. The quotation will be valid for 24 hours only. All changes thereafter are to be made in writing only. Provisional bookings will be released without notification, should the client fail to make payment of the deposit and/or fail to provide us with the necessary documentation as contemplated above, within the said 24 Hours period.
Payment
A deposit is required within 24hours of receipt of the quote, to be deposited. An additional, refundable breakage deposit will be added to the quote and is payable with the balance. This is fully/partly refundable within 24 hours after the return of all hire items. In the event of any damages/losses occurring this deposit will be utilized.
Goods on Hire
All hire items, including but not limited to equipment, decor, and linen, are and will at all times remain the property of Make My Party. All hire items will be at the client’s sole risk from the date and time of delivery/collection until the safe return/collection thereof. The client hereby accepts full responsibility for any loss, shortage and/or damage which may occur, notwithstanding the cause thereof. In the event of any such loss, shortage, damages and/or breakages occurring, the replacement (as per replacement per unit) or repair value, as well as all costs incurred by us in replacing or repairing damage of any nature, will be subtracted from the refundable breakage deposit, or billed for should it exceed the deposit amount. The client shall not be entitled to substitute any other items for the owner’s items. Decor World is not a search and recovery business and when goods are to be collected the client is responsible for all goods to be ready for collection in the same state that they were delivered. If we must look for and pack items hired by the client, the client will be charged a reasonable fee for travel and labour to be decided upon by Make My Party. The equipment shall be deemed to be in the quantity of the description stated overleaf and in good order and repair and fit for the purpose for which it is intended when delivered to the customer, unless the customer notifies the owner or its representative forthwith on delivery of any deficiency in quantity, defective or incorrectly delivered equipment. The owner shall, in its sole discretion, be entitled either to terminate this agreement and refund the deposit and any hire charges paid, or to replace the defective or incorrectly delivered equipment or remedy and defects in the delivered equipment. All items must be returned in the bags, boxes, or crates they were issued in. Missing crates will be charged for at Rs 1000.00 per crate.